There may be additional charges for using an alternative delivery service. If your order is urgent, please phone us either before or after you have placed your order so that we can arrange the best and most convenient way to deliver your order to you. We cannot be held responsible for a failed delivery if no-one is available to sign for it or if instructions regarding delivery alternatives have not been communicated. Once your order has been prepared it will normally be collected by our courier on the next working day after you place your order. Heavy orders over 2kg are sent by courier using a 3-day trackable service and must be signed for on delivery. ![]() This applies only to those orders sent by Royal mail weighing less than 2 kilos. Orders received by 12 noon are usually despatched the same day. Royal Mail are working at a limited capacity under the current pandemic conditions. If your parcel does go missing, we will replace it. When we post by Royal Mail, we must allow 10 working days (20 under the pandemic conditions*) for the parcel to arrive before we deem this parcel 'missing'. When shipping is free, we use Second Class Post or a courier service depending on the order value and the location it is being posted to. The list of heavy & bulky items is fortunately small, but we do have to make a charge for postage to cover a portion of our postage costs.That way we can give you the lowest price for your items and so the lowest overall cost for your order. ![]() In most cases shipping charges are significantly more than £5.99.Įxamples of heavy/bulky items that may incur additional charges are:Ĭard & envelope packs which are again low value but heavy at around 1 kilo each per pack. Heavy or bulky items are charged according to their weight and/or size and may incur a shipping charge regardless of order value up to a maximum charge of £5.99. Orders that are £10 or less are charged at £1.50 per order. Picking colours? RICK RACK does our best to accurately represent all products and colours but colours may appear different between device screens.Orders that are £10.01 to £30 are charged at £2.99 per order. Picking colours? RICK RACK does our best to accurately represent all products and colours but colours may appear different between device screens. Please be aware that any cut fabric cannot be returned or exchanged, so if you're not sure about colour drop us a line or send us an email! All patterns and printed materials (books, magazines, etc.) are final sale. Review the pattern closely before purchase and check your own measurements against the pattern specifications. Buying patterns? Pattern size ranges can vary depending on the pattern, designer, and style. Add a bit of length to factor in shrinkage during prewashing. Check the unit of measure (we go by meters). ![]() Want to put in a request for a 0.5 meter cut? Find the form HERE!īuying fabric? Measure twice so that we can cut once! Review your pattern. Its a Shopify thing and as soon as we find an awesome workaround you can count on us to make that magic happen. SOLD IN FULL METERS - fabric, elastic, and other products that are cut to measure are available only in full meters for online orders.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |